Car Rental Booking Platform
Book a specific car online, see the full price up front, and pay securely — no phone tag.
Business overview
Emerald Coast Rent a Car is a local car rental business based in Miramar Beach, next door to Destin. Customers choose an exact vehicle from the fleet — not a "or similar" category — see the full price including Florida tax before they pay, and collect the keys at the Miramar Beach office.
The platform covers the whole rental: a public fleet with live availability, a guided five-step booking flow with secure online payment, and an operations back office for bookings, payments, refunds, vehicle handovers, and inspections.
Challenges & solutions
The challenge
Small rental operators often take bookings by phone and text, juggle availability across their own calendar and Turo, and chase payments by hand. That means double-bookings, cars held for customers who never pay, and a lot of back-and-forth before anyone gets the keys.
What we built
A custom booking platform where each car's calendar is the single source of truth. Booked dates are greyed out, and Turo trips sync in automatically so the website can't double-book a car that's already out.
When a customer books, the car is held for 10 minutes while they review the price breakdown and pay on Stripe's hosted checkout. A booking is only confirmed once Stripe verifies the payment — never on the redirect alone — and unpaid holds release themselves. Staff run check-out, returns, inspections with photos, expenses, and refunds from one admin panel.
Case study
From the fleet to a confirmed booking, explore how customers find a car, check dates, and pay in minutes.
1 / 7
Date search, office location, and the booking promise — upfront pricing, secure payment, a 10-minute hold.
1 / 4
Booking promise and fleet entry point, sized for phones.
Key features
Technology
Mobile experience
Most visitors plan their trip from a phone, often right after landing. Every step — browsing the fleet, picking dates, and reviewing the booking with its countdown — is built for small screens.
Project status
Emerald Coast Rent a Car is in active development and running on a private staging server. The screenshots above are from that deployment; a public link will appear here at launch.
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